Work Experience
Working on internal report system, as well as with developers to build new website. Service Design · UX Research · User Flows · Prototyping
Planned and executed an app launch within smart homes. Emphasized UX research and methodologies to translate vision into practice through close collaboration with outsourced software development.
Sales and customer service.
Services ranging from advisory and support to physical repair for individuals and SMEs.
Troubleshooting and repair with manager responsibility for the workshop. Monitoring results from Apple, ensuring adherence to procedures, and training new personnel.
Education
Generative AI tools · Prompt Design · AI-supported prototyping · User testing with AI · Research & idea generation · GDPR & ethical AI use
Gamification · Service Design · Business Development
Graphics · Concept Art · Story Boards · 3D Modelling · Rigging and Animation
Social Science · Source Criticism
Skills